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thunar crashes on open NTFS Folder
Status:
RESOLVED: MOVED

Comments

Description John Landmesser 2019-02-21 15:13:28 CET
On my dual-boot PC i try to use thunar to show Windows 10 (Home) "Windows" folder:

Error Message ( german locale, translated ):

Error in thunar when opening Windows folder: read information of bfsvc.exe

No Probs with midnight commander or Dolphin in KDE.

Info:

thunar 1.8.4  on Manjaro XFCE with:

CPU: Quad Core Intel Core i5-6400 (-MCP-) speed/min/max: 3205/800/3300 MHz Kernel: 4.20.10-1-MANJARO x86_64 Up: 3h 09m 
Mem: 1432.6/15986.4 MiB (9.0%) Storage: 3.18 TiB (7.6% used) Procs: 229 Shell: bash 5.0.0 inxi: 3.0.30 

all up to date.
Comment 1 John Landmesser 2019-02-21 17:00:57 CET
what i found:

bfsvc.exe	
Boot File Servicing 
Utility	Runs the files necessary for booting the OS. May involve the BIOS.

Location of this file is NOT Windows(?!!), so where thunar detect this file?
Comment 2 alexxcons editbugs 2019-02-22 21:51:45 CET
Possibly you can get more output when you launch thunar via console.

Use "thunar -q; thunar" to make sure you get all the output.

Neither have a windows, nor a NTFS partition, cannot reproduce the bug.
Comment 3 John Landmesser 2019-02-23 11:01:09 CET
thunar -q; thunar

Open folder /Windows/ on NTFS

doesn't give any output at all ?!!
Comment 4 John Landmesser 2019-02-23 11:03:34 CET
my guess up was false: the bfsvc.exe is located in Windows folder but its a hidden file!
Comment 5 alexxcons editbugs 2019-02-24 21:40:38 CET
So it crashes as before ?

You can try to get the backtrace, to see in which line it crahes, like explained here: https://docs.xfce.org/contribute/bugs/start
Comment 6 John Landmesser 2019-02-25 19:39:29 CET
using gdb /usr/bin/thunar
in Terminal i see:

Starting program: /usr/bin/thunar 
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
[New Thread 0x7ffff3257700 (LWP 30515)]
[New Thread 0x7ffff2a56700 (LWP 30516)]
[New Thread 0x7ffff2255700 (LWP 30522)]
[Thread 0x7ffff2a56700 (LWP 30516) exited]
[Thread 0x7ffff3257700 (LWP 30515) exited]
[Thread 0x7ffff3c80980 (LWP 30511) exited]
[Inferior 1 (process 30511) exited normally]
(gdb) set logging file trace.log
(gdb) set logging on
Copying output to trace.log.
(gdb) thread apply all bt full

thunar crashes here on opening folder /Windows/

(gdb) set logging off
Done logging to trace.log.
(gdb) quit

trace.log is empty, i think thunar is optimized, so no debug-symbols in it?!

gdb tells me:
Reading symbols from /usr/bin/thunar...(no debugging symbols found)...done.

I've looked in Windows 10 Explorer: that file is owned by .... AND "Trusted Installer"

See:
https://www.google.com/search?q=windows+10+trusted+installer

But don't invest too much time in that, i use a different FileBrowser if i need something out of /Windows/ ...
Comment 7 alexxcons editbugs 2019-03-29 10:23:30 CET
Sorry for the late reply !

Per default thunar (like most packages) is packaged without debug symbols. Usually there is a way to add debug symbols.

How to get a full backtrace from thunar is described in the "backtraces" section in https://docs.xfce.org/contribute/bugs/start
It is different for each distribution .. if you are motivated, please take a look !
Comment 8 John Landmesser 2019-03-29 11:35:24 CET
... once in a year i want to open /Windows folder and for that its ok to use PCmanFM, that works.

So thanks for your reply!
Comment 9 Git Bot editbugs 2020-05-26 23:41:32 CEST
-- GitLab Migration Automatic Message --

This bug has been migrated to xfce.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.xfce.org/xfce/thunar/-/issues/234.

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If you want to fork to submit patches and merge requests please continue reading here: https://docs.xfce.org/contribute/dev/git/start#gitlab_forks_and_merge_requests

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Bug #15155

Reported by:
John Landmesser
Reported on: 2019-02-21
Last modified on: 2020-05-26

People

Assignee:
Xfce Bug Triage
CC List:
3 users

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