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Parole gives me "Gstreamer Error...Unable to start the support library."
Status:
RESOLVED: FIXED

Comments

Description Pedro Nunes 2014-03-07 02:39:55 CET
Created attachment 5380 
The error that i recieve

Hello XFCE community
Since i am trying xubuntu 14.04LTS for one week i recieve the error
Unable to start the support library.
GStreamer error and i can't see any video on it.

The only way i found to see videos is with VLC.
So i'm with a big doubts of the bug being from GStreamer or Parole.
But i decided that could be a good ideia to report this.

Keep up the good work.
Pedro Nunes
Comment 1 Sean Davis editbugs 2014-03-07 14:39:41 CET
Greetings Pedro. Thanks for your bug report. Could you provide more information on your environment? Are you running Parole in a virtual machine? What kind of graphics card does your computer have? Are you using the proprietary or open source graphics drivers? Let me know if you need any help getting this data.
Comment 2 Pedro Nunes 2014-03-07 23:23:25 CET
(In reply to Sean Davis from comment #1)
> Greetings Pedro. Thanks for your bug report. Could you provide more
> information on your environment? Are you running Parole in a virtual
> machine? What kind of graphics card does your computer have? Are you using
> the proprietary or open source graphics drivers? Let me know if you need any
> help getting this data.

Ye ofcourse
I have an Asus 1000H but with upgrade 2gb of ram.
I have a dual boot between W8.1 and xubuntu 14.04 LTS fully updated.
My GPU is a Intel GMA 945 i am running Open source drivers and i think its mesa 10.1.

I guess the problem is more with GStreamer than parole, that happened when i installed the codecs needed to play a H264/MP4 video, and then asked to install the codecs, i installed all of them, and no i just had that error.

I am almost sure that is GStreamer, but could be the parole 6.0 too, thats why i reported it :D

Thanks for the quick answer
Loving XFCE
Comment 3 Sean Davis editbugs 2014-03-12 00:39:47 CET
OK, nothing out of the ordinary.  Could you possibly test if Totem (GNOME Videos) works for you.  That will help us identify if it is an issue with GStreamer or Parole.
Comment 4 Pasi Lallinaho editbugs 2014-03-13 13:27:28 CET
For me, Totem can play this video.

Furthermore, running "parole --xv false" and then opening the file in Parole again plays the video correctly.
Comment 5 Pedro Nunes 2014-03-13 19:48:33 CET
Funny i installed totem now.
And now i can play videos on parole and totem.

I uninstall totem and videos on parole still working.
After i performed an sudo apt-get autoclean and autoremove, PAROLE STARTED To get ERROR again

I think parole is not gettint the codec dependences right. :(
Comment 6 Simon Steinbeiss editbugs 2014-03-21 02:32:01 CET
PS: And this is how I confirmed this issue for myself so far: For desktop-files that specify only an extension, but not the full path (e.g. skype specifies skype.png) you can simply add the file extension another time to confirm this issue, e.g. renaming it to "skype.png.png" (and updating the icon-cache) results in the icon being found by gtk_image_new_from_icon_name.
Comment 7 Simon Steinbeiss editbugs 2014-03-21 02:33:04 CET
(In reply to Simon Steinbeiss from comment #6)
> PS: And this is how I confirmed this issue for myself so far: For
> desktop-files that specify only an extension, but not the full path (e.g.
> skype specifies skype.png) you can simply add the file extension another
> time to confirm this issue, e.g. renaming it to "skype.png.png" (and
> updating the icon-cache) results in the icon being found by
> gtk_image_new_from_icon_name.

Haha great, wrong tab. Note to self: don't open too many bugreports at once!
Comment 8 Frisbee Whisperwind 2014-04-15 10:22:11 CEST
Hi,

I'm new here and I had a similar error on Archlinux+XFCE. The problem was because gst-plugins-base was marked as an optional dependancy while  without it Parole always showed a GStreamer backend error. Don't know whether it is relevent for Xubuntu.
Comment 9 Simon Steinbeiss editbugs 2014-04-16 23:59:50 CEST
(In reply to Frisbee Whisperwind from comment #8)
> Hi,
> 
> I'm new here and I had a similar error on Archlinux+XFCE. The problem was
> because gst-plugins-base was marked as an optional dependancy while  without
> it Parole always showed a GStreamer backend error. Don't know whether it is
> relevent for Xubuntu.

Yup, this issue has in fact been solved in Xubuntu 14.04 meanwhile (by making gst-plugins-base a recommend).
Comment 10 saernin 2014-04-30 04:25:30 CEST
Hi,

It seems worth noting that this same error will come up in Parole on a 'vanilla' install of Xubuntu 14.04 LTS (fresh from GA and updated on 2014.04.29).  

There doesn't actually seem to be a package available called 'gst-plugins-base' as recommended in the previous comment. Packages named gstreamer1.0-plugins-base and gstreamer0.10-plugins-base do exist.  (Note I am not using 'multiverse'; perhaps the referenced package is in there).

I eventually tracked down the problem to the package 'gstreamer1.0-pulseaudio' not being installed.

After installing that, the error is no longer displayed when trying to play an audio file (mp3 via fluendo) in Parole.  

Definitely not a Parole bug, but I figure someone else may end up here looking for a solution so it was worth addding a comment.
Comment 11 Simon Steinbeiss editbugs 2014-05-06 17:43:37 CEST
The patch for that is already in the sponsors queue, we're waiting for it to be uploaded and SRU'd to 14.04 (add gstreamer1.0-pulseaudio to recommends).

Bug #10733

Reported by:
Pedro Nunes
Reported on: 2014-03-07
Last modified on: 2014-09-10

People

Assignee:
Simon Steinbeiss
CC List:
5 users

Version

Version:
unspecified

Attachments

The error that i recieve (16.33 KB, image/png)
2014-03-07 02:39 CET , Pedro Nunes
no flags

Additional information